DPW Industrial Action Update and Cyber Incident Recovery

Dear Valued Customers & Partners,

Freight & Trade Alliance (FTA) and the Australian Peak Shippers Association (APSA) have been in contact with DP World senior management in order to update members on the latest on the protected industrial action continuing around the DP World terminals nationally.

DP World today have announced another update in that members of the Construction, Forestry, Maritime, Mining and Energy Union (CFMMEU, MUA Division) have, despite continued efforts to reach an understanding, outlined a further series of work bans and stoppages up to and including Monday 4 December.

Read the full media statement HERE

Full list of upcoming protected industrial action HERE

Freight & Trade Alliance (FTA) and the Australian Peak Shippers Association (APSA) have been maintaining close engagement with DP World in regard to recovery, and with the Container Transport Alliance Australia (CTAA) to ascertain operational impacts from a transport operator’s perspective as DP World continue to recover from their recent cyber incident and management of ongoing Protected Industrial Action. To that end, we refer to an update produced by CTAA last week addressing the significant national landside delays and costs; announcement of DP World changed roster arrangements; and calls for Federal Industrial Relations Minister intervention to terminate industrial action – refer HERE.

In terms of recovery, DP World has informed FTA / APSA that of the ~30,000 containers impacted by the cyber incident, as of last week DP World has since successfully moved 14,265 containers of the total. Significant strides were made last week with over 6,000 containers moved on Thursday alone by road and rail following a day of significant impacts due to protected industrial action.

Read the full notice HERE.


Despite these recovery efforts, transport companies have communicated that in some cases, surcharges for containers arriving into DP World terminals will be applicable. Also, surcharges for weekends and/or after-hours collections will be applied as they strive to retrieve containers within their allotted free time.

These bans & stoppages continue to significantly impact our services, and we appreciate your understanding and flexibility during this period. Our team is committed to minimising disruptions and ensuring the smoothest operations possible. We will keep you updated on any further developments.

We acknowledge the potential impact of these disruptions; however, please be advised that SILA will not assume liability for any additional charges arising from these industrial actions.

Thank you for your continued trust and partnership and should you have any questions or concerns, kindly reach out to our dedicated team! 

SILA Imports – imports@sila.net.au
SILA Exports – exports@sila.net.au
SILA Sales – sales@sila.net.au
T: (+61) 07 3908 1690

SILA Global Pty Ltd