DP World Australia Operations Resumed

Dear Valued Customers & Partners,

DP World Australia have released the following statement regarding their full resumption of operations.

Dear Valued Customers and Partners,

We are writing to inform you that our operations resumed at all four ports across Australia at 9 am AEDT today, 13 November, following successful tests of key systems overnight.

We expect that approximately 5,000 containers will move out of the four Australian terminals today,13 November.

While we are pleased to have resumed our port operations, this does not mean that this incident has concluded. Our investigation and ongoing remediation work is likely to continue for some time.  The ongoing investigation and response to protect networks and systems may cause some necessary, temporary disruptions to our services in the coming days. This is a part of an investigation process and resuming normal logistical operations at this scale.

We recognise the disruptions caused by this incident and sincerely appreciate your understanding and patience during this period.

Trust and security are fundamental to our business and our priority is the protection of our customers, employees and partners. Rest assured we will continue to take steps to protect our network and our systems in order to support the flow of freight.

Thank you for your continued trust in DP World Australia.

Sincerely,

Nicolaj Noes
Executive Vice President
Oceania – APAC
DP World  

Please note that there is still a substantial backlog, which will continue to significantly impact our services, and we appreciate your understanding and flexibility during this period. Our team is committed to minimising disruptions and ensuring the smoothest operations possible. We will keep you updated on any further developments.

We acknowledge the potential impact of these disruptions; however, please be advised that SILA will not assume liability for any additional charges arising from these industrial actions.

Thank you for your continued trust and partnership and should you have any questions or concerns, kindly reach out to our dedicated team! 

SILA Imports – imports@sila.net.au
SILA Exports – exports@sila.net.au
SILA Sales – sales@sila.net.au 
T: (+61) 07 3908 1690

SILA Global Pty Ltd